How payment works.
After your booking is confirmed, the following payment schedule applies. We confirm everything in writing by email.
Due within 7 days of receiving the booking confirmation. Your booking is only confirmed upon receipt of the deposit.
Due no later than 60 days before arrival. For late bookings (less than 60 days before arrival), the full amount is due immediately.
By bank transfer, together with the balance. After departure we deduct the cost of water, electricity and any damage. We refund the remainder within 7 working days.
Water and electricity consumption is settled after your stay based on actual usage and deducted from the security deposit.
Cancellation step by step.
Cancellations must always be submitted in writing by email to info@villamondicuracao.nl. The date we receive your email is the official cancellation date.
You receive a full refund of your deposit. No charges, no hassle. We understand that plans can change.
100% refundedFor cancellations in this period, 50% of the total rental price is retained. The remaining amount is refunded within 14 days.
50% retainedFor cancellations within 30 days of arrival, the full rental amount is due. We recommend taking out travel insurance with cancellation cover.
No refundTip: Always take out travel insurance with cancellation cover. This protects you in case of unexpected circumstances such as illness, bereavement or other emergencies.
Force majeure & exceptions.
In cases of force majeure, such as recognised natural disasters, official travel advisories or demonstrable serious illness, we will discuss a reasonable solution. This may include offering an alternative date or a partial refund. We always take force majeure situations seriously and are open to a human conversation.
Damage during your stay: Any damage to the villa or its contents must be reported immediately and will be settled via the security deposit or invoiced separately. Normal wear and tear will not be charged.
Questions about the cancellation policy?
We are happy to help.
Get in touch by email or WhatsApp. Marc or Geja will personally reply within 24 hours.
Send an enquiry Email us